How it works
Technical support for each theme is given directly by Webpixels via email. The same rules are applied no matter where you buy our themes: directly from our website or Bootstrap Themes marketplace.
Support for the themes is given for 6 months after you purchase the theme and is specific to questions around functionality, bugs, and basic implementation. We cannot troubleshoot or give guidance about how other plugins or assets may work (or not) with our themes. Response times may vary depending on availability.
To expedite your support request some common suggestions are:
- Share a link to your website or code (Codepen, JSFiddle, etc. all work well)
- Share any errors
- Share reproduction steps
How can we help you?
If there's something we can help you with, jut let us know. We'll be more than happy to offer you our help